Charge Waiver Petition - Portland State University Library

Appeals should be made within 30 days of the original billing by the Business Office and are most commonly granted in the case of demonstrated Library error or documented medical issue.

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I am requesting a waiver of the following amount:

Please provide a full explanation of your request for waiver, and specify what charges you are appealing - book replacement, overdue fines, and/or processing charges.*

Attach documentation in support of your request (helpful, but not required)

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Max. file size: 30 MB.

Do not attach medical records.

You may provide a signed physician's statement indicating you were unable to return library items on time, and/or you may provide a police report to document theft.

Purpose of Fines and Charges

Library late fines and replacement charges help keep Library materials circulating and available to all members of the Portland State University community. The Library is based on the idea of shared resources, and fines and replacement charges help ensure that materials are returned and available to others, or replaced in a timely manner. All Library users are subject to fines and fees. Persistent misuse of borrowing privileges may also result in loss of borrowing privileges. The Library seeks to keep borrowers informed of when their books are due through notices, but it is each borrower's responsibility to know when items are due and to return items on time. You can check your account on the Library website and renew books online, unless they have been recalled or reached the renewal limit.

Please note that the $35 processing fee is non-refundable. When we have to replace an item, funding is spent on billing, ordering, cataloging, labeling the item, and getting the item on the shelf. The Library is not able to function as a bookstore; failure to return items will result in non-refundable processing fees.

Reasons generally not considered include (but are not limited to):

Disagreement with Library fine/fee structure
Material loaned to a third party
Material not reasonably protected from theft
Non-receipt of an overdue notice
Returning items to library other than PSU
Returning reserves to book-drops instead of Circulation Counter
Being out of town or forgetting the due date
Term breaks, leaves, vacations, or exams

You will receive a response within two weeks.

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