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Strategic Plan

Strategic Plan 2012-2014


During the Winter/Spring Terms of 2011, the Portland State University Library conducted a series of scenario-based visioning and planning sessions, which resulted in our Strategic Plan for 2012-2014.  Since then, we have developed the Fiscal Year 2014 Plan.

Summary of Strategic Goals


Goal 1:  Maximize student/faculty access to high-quality information resources, despite significant budgetary challenges.  

Goal 2:   Enhance the Library’s ability to provide information expertise for the campus community, focusing on changing forms of academic information creation, discovery, content, and delivery, and their impact on users.

Goal 3:  Improve collaborative teaching efforts with faculty to ensure students’ academic success.

Goal 4:  Create and maintain technology-rich and resource-rich physical and virtual spaces for collaborative and individual learning in a shared academic environment.


Objectives & Action Items


Goal 1:  Maximize student/faculty access to high-quality information resources, despite significant budgetary challenges.  


Objective 1.1:  Improve collection development/management processes and establish new funding sources for acquisitions.

1. Conduct a comprehensive evaluation of the collection, e.g. age, use, location (Millar building vs. Annex) and report out the results to enhance strategic and sustainable collection management efforts in the future.

2. Collaborate with departmental faculty members to determine new directions and current/emerging subjects in specific disciplines; then work with the Library’s Director of Development to devise case statements for ongoing, recurring levels of development support for resources in these disciplines.  This action item ties into the development priority of “Building Collections of Excellence.”

3. Conduct a comprehensive Gifts Policy review, working with Library Administration and the Information Resources Management Council (IRMC), and provide recommendations regarding lowering costs while raising the benefits of accepting gifts of material.


Objective 1.2:  Increase electronic, demand-driven, and access-based acquisitions models in ways that address differences in scholarly practice across disciplines, and focus on the campus’s academic priorities.

4. Continue to develop electronic collection using one-time, permanent, and development-based funding sources.  This action item ties into the development priority of “Building Collections of Excellence.”

5. Continue to participate in the Orbis Cascade Alliance’s e-book demand-driven acquisitions project, emphasizing technology-neutral solutions and using the pilot project to analyze purchase patterns and determine budgetary impact of the model on collection development practices.

6. Implement the “Getting It System Toolkit” (GIST) for the ILLiad Interlibrary Loan system in order to facilitate demand-driven acquisitions.


Objective 1.3:  Improve access to the print collection, in response to users’ stated needs.

7. Implement new document delivery services for faculty on campus, using an implementation timeline and scope of service that will be based on the adequacy of the Library’s funding and staffing levels.

8. Improve signage on stacks to facilitate browsing related to the on-site print collection.

9. Improve retrieval times for off-site print materials for users.


Objective 1.4: Improve organization of and access to unique scholarly materials and resources.

10.  Complete recruitment for a new Digital Initiatives Coordinator who will assist the Library in its efforts to curate, organize, and provide access to emerging/established digital collections or projects that are being created across the campus.

11.  Conduct a demonstration project with the Department of English to include MA/MS non-thesis master’s projects in the Digital Repository.

12.  Conduct a demonstration project with the Department of Environmental Science and Management (ESM) to include non-thesis master’s projects in the Digital Repository.

13.  Establish and promote one major custom digital exhibit (proposed:  Middle East collection) and two minor digital exhibitions in the Omeka system during FY12.

14.  Conduct an evaluation and selection process for a new image repository system that will enhance the use of digital images in teaching and learning. 

15.  Continue strategic development of Special Collections and Archives holdings by acquiring and making accessible unique primary materials to support the University’s goals of learning and discovery and community and civic engagement.

16.  Expand and improve electronic finding aids in the PSU Archon System and in the nationally-based Archive Grid to enhance access to existing archival collections.

17.  Explore cost-effective practices that will enhance metadata to improve discovery and access.

18.  Participate in the LSTA 2012 grant project entitled “Cooperative Governors’ Papers Project Planning Grant,” with Willamette University and Western Oregon University.

Objective 1.5:  Improve users’ access to information resources for research, study, and courses, across a complex spectrum of licensed, acquired, and open access resources.

19.  Establish a pilot project with the School of Fine and Performing Arts for selected textbooks on reserve, as funded by a donor to the Library. Assess pilot to determine whether to establish similar projects for other units.  If successful, seek funding from ASPSU or other donors to fund the purchase of textbooks (electronic, open access, print).

20.  Implement changes to access records and create mechanisms that will improve users’ access to the Library’s growing collection of electronic reference books and resources.

21.  Establish best practices and strengthen the role of librarians who serve as departmental liaisons, in order to enhance the Library’s collection development practices.


Objective 1.6:  Increase marketing and outreach efforts for new and existing resources.

22.  Improve and/or create new mechanisms for content creation and dissemination to increase awareness and use of new resources, especially targeting discipline-specific populations.

23.  Develop and implement selected Library events and exhibits throughout each academic year, ensuring that all events and exhibits support the strategic educational and development goals of the Library and the University.

24.  Implement new and upgraded digital signage systems in the Library that will allow for improved promotion and marketing of Library services and resources.


Objective 1.7:  Expand Library’s partnerships and alliances to enhance efficiencies and resource-sharing opportunities.

25.  Continue to explore collaboration opportunities with OHSU, as a strategic partner of PSU.

26.  Explore membership in the Greater Western Library Association (GWLA) and RAPID system to increase resource sharing.

27.  Participate as a regional partner in the implementation of the Western Regional Storage Trust (WEST) with the Orbis Cascade Alliance, which includes information organization, metadata enhancement, etc.  (WEST is a Mellon-grant-funded project to implement a distributed, retrospective print repository service for journals.)


Objective 1.8:  Improve preservation efforts, metadata, related documentation, and access to resources for which perpetual rights are available.

28.  Explore membership and funding sources for joining Portico, a large digital preservation service focusing on building an e-archive of the scholarly record, IF we find that a trigger event occurs for a title we hold and that title is accessible through Portico.  

29.  Explore continued utility and improve access to materials preserved in the Lots of Copies Keeps Stuff Safe (LOCKSS) system.

30.  Improve metadata and documentation related to the Library’s perpetual rights to e-journals.


Objective 1.9:  Develop new research-intensive resources, focusing on academic priorities. 

31.  Create and submit a proposal that addresses information resource needs in research areas identified as priorities for the campus, and use this proposal to request recurring acquisitions support from the University’s Facilities and Administrative funds (AKA F&A or indirect costs). 


Goal 2:   Enhance the Library’s ability to provide information expertise for the campus community, focusing on changing forms of academic information creation, discovery, content, and delivery, and their impact on users.


Objective 2.1:  Improve the Library’s scholar-practitioner model by providing support mechanisms for faculty/staff innovation and the ability to seize research and grant-funded opportunities.

32.  Focus on collaborative digital humanities projects by providing resources and grant-writing support for library stakeholders.

33.  Institute a strategic and focused librarian/staff training and development program to increase research and technological skills.


Objective 2.2:  Implement improved metadata, systems, and tools to improve users’ discovery of information.

34.  Participate in the Alliance’s extensive Shared Integrated Library System (ILS) evaluation, selection, and implementation project, in order to improve the Library’s ability to mine and use its own business and access-related data.

35.  Upon approval by the Alliance Council, implement the Orbis-Cascade Alliance Bibliographic Best Practices guidelines.

36.  Conduct a comprehensive review, evaluation, and enhancement project for WorldCat Local, the Library’s current discovery platform.

37.  Begin to explore alternative, next-generation discovery systems and tools, and/or further enhancement of the Library’s existing tools developed for users’ discovery needs.  This action depends on the Alliance's plans for a shared ILS.

38.  Continue to explore and experiment with emerging technologies to meet changing academic information needs; for example, continuing to implement features, content, and functions related to the Library’s mobile sites and applications.

39.  Improve the framework for information organization and knowledge management by exploring and implementing emerging standards (e.g., the new Resource Description and Access (RDA) national cataloging standard) to enhance users’ abilities to find, identify, select, and obtain resources appropriate to their information needs.


Objective 2.3:  Develop the Library’s infrastructure to contribute services related to the campus’s research data management, description/organization, access, and preservation needs.

40.  Continue to assess the campus’s research infrastructure needs through participation on ITAC and ACAIT, and through information gained as a result of subject librarians’ work with departmental faculty.

41.  Conduct a pilot project related to data curation profiling.


Objective 2.4:  Establish the formal role of Scholarly Communications Coordinator and invest in programs and activities that will address authors’ rights and changing modes of scholarly communication.

42. Enhance resources that support faculty members as they face issues related to copyright transfer agreements and authors’ rights.

43. Collaborate with the campus’s Legal Counsel to create and submit a proposal for funding of a Copyright Officer that will be placed strategically within the Library’s academic infrastructure, services, and physical location.


Objective 2.5:  Demonstrate the Library’s value as a strategic partner and information expert, by creating and maintaining a thorough evaluation and assessment program for the Library’s services, resources, and spaces.

44. Demonstrate value of the Library’s resources by conducting a mixed-methods (qualitative and quantitative) study to measure the contributions of the collections to University research and teaching goals.


Goal 3:  Improve collaborative teaching efforts with faculty to ensure students’ academic success.


Objective 3.1:  Improve the Library’s instruction program in order to accommodate the University’s growing library instruction needs, with an aim to establish a program that is holistically sound and sustainable given the Library’s staffing levels. 

45. Conduct a comprehensive review of the PSU Matrix of Information Literacy Skills and Abilities in order to develop measurable learning outcomes and an assessment plan.

46. Formulate a strategy for curricular integration of information literacy skills.

47. Implement new online courses covering introductory information literacy skills.

48. Implement one new online program-specific research strategies course.

49. Select and implement a new system to allow efficient creation of user-friendly research guides and course guides. 

50. Explore opportunities for providing outreach and instruction to faculty.


Goal 4:  Create and maintain technology-rich and resource-rich physical and virtual spaces for collaborative and individual learning in a shared academic environment.


Objective 4.1:  Expand and improve the physical learning and study spaces in the Library. 

51.  Capture additional capacity for learning/studying spaces and campus collaborations by way of relocating low-use, older materials in certain disciplinary areas to our off-campus annex, IF FUNDED.

52.  Prepare a strategic investment proposal that would cover increasing Library hours of operation during fall and winter Terms.  IF FUNDED, implement the increased hours.

53.  Implement the new “Learning Ground” (first-floor north wing of the Library), which will serve as a showcase for the collaborative, multi-use and technology-rich spaces that can be achieved in other parts of the Millar building.

54.  Capture additional capacity by relocating 1st floor Administration Suite to the 5th floor and redesigning the space for student-centered learning space and/or library instructional space, IF FUNDED.

55.  Enhance additional study rooms with selected technology to facilitate students’ academic success.

56.  Implement a pilot laptop loan program for students.

57.  Implement a loan program for e-ink slate or similar devices for students ease of use and access to ebooks, IF FUNDED.

58.  Implement a Study Room Reservation System.

59.  Collaborate with the Office of Academic Affairs, Facilities and Planning, the Office of Information Technology, and the Center for Online Learning to conduct a feasibility study regarding the implementation/integration of the Center for Online Learning and the IDSC lab in the Millar building.  The feasibility study will also address the impact of reduced space on the Library’s services and collections, and will allow for funding to address this impact.  If deemed feasible, the project will be funded by OAA.

60.  Reconfigure 2nd floor Library Research Center to co-locate PSU Learning Center Tutoring Services with Library services and resources.

61.  Determine structural feasibility of using the Millar Library’s basement and/or other floors to contain compact shelving or high-density stacks, in order to prepare for recapturing of additional space after 2014. 


Objective 4.2: Improve services related to the Library’s virtual spaces, e.g. Web site, system interfaces, etc.

62.  Implement a single-sign-on solution for library account access and maintenance.

63.  Conduct a feasibility study to see if merging the Library’s course reserves content into the campus’s learning management system (D2L) will improve students’ access to course materials.

64.  Implement text reference services to complement existing virtual reference services.

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