Interlibrary Loan Mission
To facilitate research for Portland State University faculty, staff and students by supporting educational and curricular needs.
What is ILLiad?
ILLiad is the Web-based system used to request an item through PSU Interlibrary Loan Services. ILLiad is an acronym for InterLibrary Loan Internet Accessible Database.
Who is eligible to use Interlibrary Loan?
Current PSU students, faculty and staff members, as well as emeriti, are eligible for Interlibrary Loan services. Those not currently affiliated with PSU should seek to access ILL services through their local public libraries. Patrons with fines in excess of $50 will not be allowed to use Interlibrary Loan Services.
Who is eligible for Distance Education Library Services?
Faculty and staff who support Distance Education services and students who live 30 miles from campus should identify themselves as "Distance Ed" when setting up an ILLiad account. In addition, please select "Mail to Address" as the loan delivery method. ILL will provide electronic access to journal articles and use First Class U.S. Mail to send books from PSU collections and other library collections. Patrons are responsible for returning materials to PSU ILL by their due dates. Patrons with fines in excess of $50 will not be allowed to use Interlibrary Loan & Distance Education Library Services.
What does Interlibrary Loan cost?
The average cost to borrow an item through Interlibrary Loan costs the Library $17.50 per transaction, but we always try to borrow from other libraries that lend free of charge.
Patrons may incur charges if any are assessed by the lending library.
Interlibrary Loan Charges & Fines:
- Overdue fines: as assessed by the lending library
- Lost item service charge: $12 (nonrefundable)
- Lost item replacement cost: $45 or higher
How long does it take to get Interlibrary Loan materials?
Most articles are scanned and posted to the web within two to three days. Most loans arrive in 10 to 14 days. Certain materials, such as high-demand items, may take longer to obtain. Once an item is available, an e-mail notification will be sent.
Where are Interlibrary Loan items picked up?
Loans are held at the Circulation Desk, located on the first floor of the library. Articles can either be delivered electronically or held for pick-up at the Circulation Desk. To request electronic delivery of articles, indicate YES to the PREFERRED ELECTRONIC DELIVERY option in the account setting (YOUR ACCOUNT > UPDATE PREFERENCES). PSU photo ID will be required to pick up items at the Circulation Desk.
How do I return materials borrowed via Interlibrary Loan?
Materials borrowed through PSU ILL should be returned to PSU Library, either in person or by mail to ensure that the item is cleared from your account. Be sure to leave paperwork attached to the materials to help identify the book and ensure check-in.
Regular Mail OR Commercial Shipping Service:
PSU Library Interlibrary Loan
951 SW Hall Avenue
Portland, OR 97201
IF the borrowed material is PROPERTY-STAMPED to identify that it is OWNED BY A SUMMIT LIBRARY, you may drop it off at an Orbis Cascade Alliance Institution, but you must specify verbally or in writing at the time of drop-off that the item is to be returned to PSUILL in order to clear it from your ILLiad account.
Summit / Alliance Member libraries: http://orbiscascade.org/index/member-institutions
Books owned by non-Summit libraries cannot be dropped off elsewhere.
Any mailing costs incurred to return borrowed materials to PSU Library are your responsibility.
What kinds of materials can be borrowed through Interlibrary Loan?
Because ILL is funded primarily from student tuition dollars, we ask that you use your ILL requests for educational, curricular, and scholarly research needs. We encourage you to borrow popular films, CDs, or books for leisure reading, from local public libraries. The Summit catalog is another option for these materials.
May I borrow music CDs?
We do not borrow music CDs through ILLiad for recreational purposes. You may borrow CDs from Summit or from the public library. If you are a music major at Portland State, you may request CDs through ILLiad. Please identify as a music major when you sign up for an ILLiad account.
May textbooks be requested through Interlibrary Loan?
PSU ILL will not, as a general rule, request textbooks for the current or upcoming term. Alternatives to requesting textbooks through ILL would be to check the Summit catalog or to request that the instructor place a copy on Reserve. For purchasing information, see our textbook savings web page: http://library.pdx.edu/textbook_savings.html
May dissertations be requested through Interlibrary Loan?
Yes, although some libraries do not lend dissertations. The PSU subscription to the Dissertations and Masters Theses database provides full text of dissertations from 1997 to present. Newer dissertations may also be purchased from UMI.
Is there a limit to the number of requests that can be submitted?
Faculty, staff, and graduate students: There is no set limit to the number of Interlibrary Loan requests that can be submitted, however, the Library may not be able to process large numbers of transactions simultaneously from any one individual, depending upon the Library's staffing and resource levels.
Undergraduate students: Undergraduate students are limited to 15 active simultaneous requests at a time. Some exceptions to this limit can be made upon departmental approval.
All users are limited to five active audiovisual media requests at one time.
Patrons who submit a high volume of requests may be referred to the appropriate subject librarian who can help clarify needs or find local materials.
Also, please note that copyright restrictions may hinder multiple requests for articles within the same publication.
May the same item be borrowed more than once?
Generally, no. Items that are required more than once should either be purchased by the patron or suggested for the PSU collection. If the item is not readily available for purchase and is required for research, an exception may be made.
A PSU owned book is checked out. Can it be borrowed through Interlibrary Loan?
Interlibrary Loan will not borrow items owned by PSU. Check Summit for an available copy. Summit requests generally arrive in three business days. Also, a hold may be placed on the PSU owned copy at the Circulation Desk.
PSU has a copy of the item on Reserve. Can it be borrowed through ILL?
Interlibrary Loan will not borrow items held on Reserve. The Summit catalog is another option for finding available copies, if the Reserve copy is checked out.
May Interlibrary Loan materials be renewed?
Most loans are eligible for renewals. A request may be submitted anytime up to the due date. Log into ILLiad and click on RENEW CHECKED OUT ITEMS in the left column. Select the appropriate Transaction Number and click on RENEW REQUEST at the top of the page. To request a renewal for materials which are overdue, please contact Interlibrary Loan.
Items marked NO RENEWAL are not eligible for renewal.
For how long are Interlibrary Loan materials renewed?
As renewal periods are set by the lending library and not by PSU, there is no set period of time for a renewal. When a renewal request is submitted, the due date is automatically extended (generally seven days from the original due date). This is done to allow the lending library time to respond. Interlibrary Loan will send an e-mail detailing the status of the renewal once the lending library has responded.
How is contact information updated?
Log into ILLiad, select the UPDATE PREFERENCES link located in the left column under YOUR ACCOUNT, and edit the contact information. You must also update your University profile in order for our system to retain your updated settings.
Who is authorized to pick up Interlibrary Loan materials?
In addition to the requesting patron, any person listed on the account may pick up Interlibrary Loan materials. Picture ID will be required. Authorized persons may be added or removed from an account by logging into ILLiad, selecting the UPDATE PREFERENCES link located in the left column under YOUR ACCOUNT, and changing the names in the box provided.
May items be borrowed from libraries in the Portland area?
Yes. Portland State University students, staff and faculty members have check-out privileges with all Orbis Cascade Alliance and Oregon University System libraries. Items may be checked out directly or may be requested via the Summit catalog. Items requested from Summit usually arrive within three to five business days. Obtain books faster from local public libraries by borrowing them directly.
Are all Interlibrary Loan requests filled?
Interlibrary Loan successfully fills most requests, but roughly 5% cannot befilled because not enough time is allotted, some items are non-circulating, or citations are incorrect. Some items (such as dissertations and audio/visual materials) are not generally circulated through Interlibrary Loan.
What are the PSU Interlibrary Loan Lending policies for other libraries?
PSU Interlibrary Loan lending policies are available at: Information for Other Libraries
Do you keep my request history?
Is it possible to request archival materials?
Each archive has different policies. You are welcome to submit your request to Interlibrary Loan, but sometimes it is helpful for you to look on the Archive's website in advance to locate a finding aid which might help you pinpoint what exactly you hope to obtain and glean an idea of their policies.
If the details in the WorldCat record show that the collection is 5 linear feet, and you have only a vague idea of what you want, you would need to locate a finding aid and/or contact the archive and ask for information. Some archives want to deal directly with individuals, and some will deal with both other libraries and individuals.
When requesting from Interlibrary Loan, provide as much information as you can, we will get the request sent. Use the Notes field on your request form to clarify details.
Still have questions or trouble with ILLiad?
Contact Interlibrary Loan:
Hours: Monday through Friday, 9am to 5pm
Location: Millar Library, Public Access Services
Phone: Resource Sharing Supervisor, Turner Masland: 503-725-4122
Interlibrary Loan Staff Member, Min Cedillo: 503-725-3879